Privacy Policy

At Booboo Accounting Services Inc. (“Booboo Accounting,” “we,” “us,” or “our”), accessible from https://www.boobooaccounting.ca, your privacy and the security of your personal and financial information are of paramount importance to us.

As a professional accounting firm providing tax preparation, bookkeeping, payroll, and business registration services, we handle sensitive financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our professional services.

If you have questions or concerns about this Privacy Policy, please contact us at [email protected] or call (905) 508-4711.

Your Consent

By using our website, submitting forms, engaging our services, or providing your personal information to us, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.

Information We Collect

Personal Information

When you engage our services or use our website, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address, business address
• Identification Information: Date of birth, Social Insurance Number (SIN), driver’s license, passport details
• Financial Information: Bank account details, credit card information, income statements, investment records, tax documents
• Business Information: Business name, business number, GST/HST number, corporate structure, shareholder information
• Employment Information: Employer details, T4 slips, employment income, payroll information
• Tax Information: Previous tax returns, RRSP contributions, charitable donations, medical expenses, child care expenses

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience (see Cookies section below)
• Analytics: We use Google Analytics to understand website usage patterns and improve our services

Documents and Files

When you upload documents through our secure portal (Gravity Forms), we collect tax documents, financial statements, receipts, invoices, and any other documents necessary to provide our accounting and tax services.

How We Use Your Information

We use the information we collect for the following purposes:

• Tax Preparation & Filing: To prepare and file your personal (T1) and corporate (T2) tax returns with the Canada Revenue Agency (CRA)
• Bookkeeping Services: To maintain accurate financial records for your business
• Payroll Services: To process employee payroll, T4 slips, and remit payroll taxes to CRA
• Business Registration: To register your business, obtain business numbers, and complete GST/HST registration
• CRA Correspondence: To communicate with CRA on your behalf regarding audits, notices, or inquiries
• Client Communication: To respond to inquiries, provide service updates, and send appointment reminders
• Service Improvement: To analyze website usage and improve our services
• Legal Compliance: To comply with legal obligations, tax laws, and professional accounting standards
• Marketing Communications: To send newsletters, service updates, and promotional offers (you may opt-out at any time)

How We Protect Your Information

We implement industry-standard security measures to protect your personal and financial information:

• SSL Encryption: Our website uses SSL/TLS encryption to secure data transmission
• Secure Document Upload: All documents are uploaded through encrypted, password-protected portals
• Access Controls: Only authorized personnel have access to client information on a need-to-know basis
• Physical Security: Paper documents are stored in locked, secure facilities
• Electronic Security: Digital files are password-protected and stored on secure servers
• Regular Backups: Data is regularly backed up to prevent loss
• Professional Standards: We comply with professional accounting standards and CPA ethical guidelines

Note: While we use reasonable security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Canada Revenue Agency (CRA): We file tax returns and correspond with CRA on your behalf
• Service Providers: We may use trusted third-party service providers (e.g., tax software, cloud storage) who assist in delivering our services. These providers are bound by confidentiality agreements
• Legal Requirements: We may disclose information if required by law, court order, subpoena, or government investigation
• Professional Advisors: We may consult with legal counsel, auditors, or other professional advisors in connection with our services
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity
• With Your Consent: We may share information with third parties when you provide explicit consent

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for website functionality (e.g., form submissions, login sessions)
• Analytics Cookies: Google Analytics tracks website usage to help us improve our services
• Preference Cookies: Remember your settings and preferences for future visits
• Comment Cookies: Save your name, email, and website when you leave comments (optional, lasts 1 year)

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. To opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

Third-Party Services

Our website may contain links to third-party websites or embedded content (e.g., YouTube videos, Google Maps). These third-party sites have their own privacy policies, and we are not responsible for their practices.

Third-party services we use include:

• Google Analytics: For website analytics – Privacy Policy
• Gravity Forms: For secure document uploads and form submissions
• Google Maps: For location services on our Contact page

Data Retention

We retain your personal and financial information for as long as necessary to:

• Provide ongoing accounting and tax services
• Comply with CRA requirements (typically 7 years for tax records)
• Comply with legal, regulatory, and professional obligations
• Resolve disputes and enforce our agreements

After the retention period, we securely destroy or anonymize your information in accordance with professional standards.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal and professional retention requirements)
• Data Portability: Request an electronic copy of your information in a commonly used format
• Withdraw Consent: Withdraw consent for marketing communications at any time
• Object to Processing: Object to certain types of data processing
• Lodge a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise your rights, please contact us at [email protected] or call (905) 508-4711.

Note: Certain information may be retained for legal, tax, or professional obligations even after a deletion request (e.g., tax records required by CRA).

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Email Marketing and Communications

We may send you service-related emails (e.g., appointment confirmations, tax deadline reminders) and promotional emails (e.g., newsletters, tax tips, special offers).

Opting Out: You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting us. Note that you cannot opt-out of service-related communications that are essential to our services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

PIPEDA Compliance

Booboo Accounting Services is committed to compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation. We follow the ten principles of fair information practices:

1. Accountability for personal information
2. Identifying purposes for collection
3. Obtaining consent for collection, use, or disclosure
4. Limiting collection to identified purposes
5. Limiting use, disclosure, and retention
6. Ensuring accuracy of information
7. Providing appropriate safeguards
8. Being open about policies and practices
9. Providing individuals access to their information
10. Allowing individuals to challenge compliance

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Thank you for trusting Booboo Accounting Services with your financial information.